Support Starts Here
How can we help you?

Billing & Accounts

Need assistance with your billing and invoicing? We’re here to help.

We understand that you may need clarity on how your account is maintained with us. Your billing information will always remain confidential with us and we take security seriously. We have AES256 bit encryptions backed with an SSL certificate that protects your account from unauthorised usage. When you make a membership plan purchase with us, you are required to provide billing information including your name, address and details of your chosen payment method in order for us to be able to process your transaction.

You can find your billing information in the Subscription section of your account settings.

  • View payment dates and history
  • Download and print your receipts
  • Change important details on receipts
  • Upgrade or downgrade your account
  • Update or change credit card information

If you need help with billing information, contact SwingersHub at help@swingerhub.com.

Affiliate Account

Earn rewards for referring new members to our community.

Big Commissions

Get upto 70% for referring a premium member to the SwingersHub community.

Track Performance

Personalised dashboard to track your referrals and see the commission you’ve earned.

Monthly Payouts

We pay our affiliates monthly without fail. Direct to bank or cheque payments to you.

No Commitments

Earn big commissions for as little as one account referral. Your will get credited instantly.

FAQ

Need to find more information about us or your account? Let’s get stared.

  • What is SwingersHub?

    We're an online dating network for adult couples, single males and unicorn females that are into the swinging lifestyle and indulge in wife swapping and couple sharing. Ours is a lifestyle community exclusive for members above 18+ years and those that are interested in experimenting something new.

  • What can I do here?

    At SwingersHub, members can participate in forums, discussions, instant messaging and interact with other members. Additionally, there are parties held for members to socialize and meet other wife swapping couples and singles.

  • Can I contact other members directly?

    Ofcourse. SwingersHub members can private message, contact and interact with other registered lifestyle members directly from their own accounts. We recommend that you take a look at our community guidelines for best and safe practices.

  • What are the club features?

    SwingersHub is the world’s largest swinging lifestyle club that offers its members to interact, socialize and meet new couples and singles that are into wife swapping, hotwifing and more. Registered members can organize parties and events and meet-ups between each other and take their fantasies to the next level.

  • Where and when are parties held?

    We work with entertainment companies around the world to host private parties and events at clubs and farm houses. These parties are by invite only and Members of the Swingers Hub are given first preference. Take a look at our parties listings to learn more about events near you.

  • Can I host my own Parties?

    Yes. You can organise and host your own parties. Let us know about it and we shall feature your party on our listing page. By adding it to our parties list, you get to meet other members in your local area.

  • What are the available membership options?

    Membership options keep changing as we organise promotions throughout the year. Creating an account is free and you get a trial for 3 days without charge.

  • How do I become a member?

    Registration for our club is easy. Simply complete the sign-up form by registering here and choose your preferred membership plan. Please check out our support page if you have any additional requirements.

  • What are the available payment options?

    Currently, we accept payments via debit and credit cards only. We also have an option of paying for your membership via BitCoin. We shall be adding new payment gateways to our membership options soon.

  • Is there a refund policy?

    While we do not have a 100% refund policy, we are ever ready to solve any disputes you may have. Please reach out to us to help us understand how we can make your experience better. You can cancel your payment at anytime from our Gumroad account.

  • What is Gumroad?

    Gumroad is our payment processor that allows you to subscribe for a premium membership. Your Credit Card/Debit Card will mention Gumroad as the charge. Gumroad is the preferred payment gateway for books, music and other creative artists.

  • What are the rules of this club?

    Our community guidelines state the best practices and rules of the SwingersHub club so that your experience here remains safe and awesome. Kindly review our privacy policy and terms to understand more about your account.

  • Is SwingersHub safe and discreet?

    Yes. We take privacy as one of our top priorities. We do not divulge our member’s details to anyone. We give you complete control on what data you choose to share and you can change your privacy/security preferences at any time.

  • Where are the local groups?

    We have a number of local groups that are located based on the members country of origin. You can opt for your country group during or after the registration process.

  • Can I accept payments for adult services at this club?

    No. SwingersHub does not endorse any form of prostitution or exchange of money for adult services. Please review our terms of service to understand more.

  • Are there prostitutes or fake profiles here?

    No. We ensure that all our members are real couples into the wife swapping and swinging lifestyle. We accredit loyal and genuine profiles with a verified badge. Unethical members are banned after warnings.

  • What if I have a problem with my account?

    Kindly contact us at help@swingershub.com or visit our support page to understand more how you can reach out to us. We want to ensure that your experience with us is amazing. Let us know how we can help. I have made a payment but my account is not upgraded Sometimes, our payment gateway takes us a while to verify your account. Please allow up to 24 hours to get your account verified and active. If your account is not yet activated, please reach out to us at help@swingershub.com.

  • Is nudity allowed?

    No. We are a strictly non-nude membership site. Our members are genuine beautiful people that truly are passionate about this lifestyle. Members posting images related to nudity will be warned and banned for repeat offences. We want t create a safe environment for everyone.

  • Can I report abuse?

    Yes. Please let us know how we can make your experience at SwingersHub a safe one. Kindly send all abuse and harassment complaints to abuse@swingershub.com.

  • How can I contact you?

    If you’re looking for assistance, please take a look at our Support Page to learn more about us and our channels of communication. We do not provide phone or chat support at this point of time but we are available at all times on email and our social channels.

Abuse & Safety

We strive hard to build a positive and safe community. We need your help you keep it that way. Read our Community Guidelines.

SwingersHub is a community built on trust, passion and love. We encourage our members to adhere to our guidelines so that we create a positive environment for all swingers and couples joining the club. However, if you notice someone not playing fair, please raise an abuse ticket for us to investigate.

If you require any additional information, please email us at help@swingerhub.com.

Incase you need assistance please contact us

The fastest and easiest way to contact us is to connect with us via our social channels. However, should you require us to reply to you via email, please send an email to help@swingershub.com.

We are social

Follow us on our social media channels to learn more about our events and stay updated on your SwingersHub account.

Raise a ticket

Our support team is here to help you.

Search Profile

Looking For

  • Couple
  • Man
  • Woman
OR
Reset
tools-and-utensils standing-female romance persons close back social search youtube twitter instagram facebook close crown telegram